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Module 1: Introduction to ISO 9001
1-Integrated-ISO-9001-Master-Course
1.1 What ISO 9001 really means in daily work
1.2 Why organizations adopt ISO 9001
Module 2: Fundamentals of Quality Management
2-Fundamentals-of-Quality-Management
2.1 Concept of quality in real projects
2.2 Customer needs and expectation control
Module 3: ISO 9001 Standard Structure
3-Understanding-ISO-9001-Standard-Structure
3.1 Understanding clauses and intent
3.2 How clauses connect with actual work
Module 4: Process-Based Working
4-Process-Based-Working
4.1 Identifying processes in an organization
4.2 Input, output, and responsibility mapping
Module 5: Quality Policy and Objectives
5-Quality-Policy-and-Objectives
5.1 Creating a meaningful quality policy
5.2 Setting practical and measurable objectives
Module 6: Roles, Responsibilities, and Authority
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6.1 Defining roles clearly
6.2 Accountability and responsibility control
Module 7: Risk-Based Thinking
7-Risk-Based-Thinking-in-ISO-90012015
7.1 Identifying risks in work processes
7.2 Controlling risks through planning
Module 8: Document Control System
8-Document-Control-System
8.1 Types of documents required
8.2 Issue, revision, and approval control
Module 9: Record Control System
9-Record-Control-System
9.1 What records must be maintained
9.2 Storage, retrieval, and retention method
Module 10: Operational Planning and Control
10-Operational-Planning-and-Control
10.1 Planning work activities systematically
10.2 Monitoring execution against plans
Module 11: Supplier and Subcontractor Control
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11.1 Selection and evaluation of suppliers
11.2 Monitoring supplier performance
Module 12: Inspection and Quality Checks
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12.1 Incoming, in-process, and final checks
12.2 Handling non-conforming work
Module 13: Corrective and Preventive Actions
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13.1 Root cause identification
13.2 Preventing repeat issues
Module 14: Performance Measurement
14-Performance-Measurement-in-ISO-90012015
14.1 Monitoring process performance
14.2 Use of indicators for improvement
Module 15: Internal Audit Fundamentals
15-Internal-Audit-Fundamentals
15.1 Purpose of internal audits
15.2 Audit planning and preparation
Module 16: Conducting Internal Audits
16-Conducting-Internal-Audits
16.1 Audit execution and interviewing
16.2 Writing audit observations
Module 17: Audit Reporting and Follow-Up
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17.1 Audit report structure
17.2 Corrective action tracking
Module 18: Management Review System
18-Management-Review-System
18.1 Purpose of management review
18.2 Inputs, outputs, and decisions
Module 19: Lead Auditor Knowledge
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19.1 Managing audit programs and teams
19.2 Handling audit challenges and objections
Module 20: ISO 9001 System Integration and Improvement
20-ISO-9001-System-Integration-and-Improvement
20.1 Maintaining the system long-term
20.2 Continual improvement culture